For gyms, clinics, tuition centres & coaches

The outcome is a sign‑up.

The goal is more sign-ups, not more messages. Here are the six steps built to take one enquiry there, and why each one is there.

  1. 01Reach out
  2. 02Reply
  3. 03Book
  4. 04Remind
  5. 05Show up
  6. 06Sign up

The steps

Six steps to a sign-up

This is what the build is set to do. Each step is there for one reason: to get them to say yes.

  1. Day 0 · 0:00

    They reach out

    They fill in your enquiry form. The clock starts now.

    Why it mattersEvery sign-up starts with an enquiry. The next 5 minutes matter most.

    Enquiry form · just now

    New enquiry received

  2. Day 0 · Right away

    They get a reply. Your team gets a task.

    A booking link goes out by email. Right away.

    Why it mattersInterest is highest right when they reach out. A fast reply gives you the best chance.

    Email to them · right away

    Your booking link

    One link to pick a time.

    Task for your team

    Call within 5 minutes

    A new enquiry just came in.

  3. Day 0

    They pick a time

    They choose a slot on your calendar. A confirmation goes out.

    Why it mattersNo back-and-forth over times. No “what works for you?” Just one link.

    Email to them · after they book

    Booking confirmed

  4. 1 day & 2 hours before

    Reminders land

    Two reminders go out, so the spot doesn’t go empty.

    Why it mattersA forgotten appointment is a missed spot. A reminder helps.

    Email to them · 1 day before

    Session reminder

    Email to them · 2 hours before

    Session reminder

  5. Day of

    They show up. Now, the ask.

    Your team marks them as showed. They get a thank-you and a next step. A first no-show gets a link to pick a new time.

    Why it mattersAsk right after they feel it. Yes comes easier then.

    Email to them · after the session

    Thank-you and next step

    Task for your team

    Call about signing up

    Ask while it’s fresh.

  6. After sign-up

    They sign up

    Your team marks it done. The follow-ups stop. One review ask comes 7 days later.

    Why it mattersThis is the goal. Everything above points here.

    Team marks them signed up

    Follow-ups stop

    Email to them · 7 days later

    Review request

    One ask. Then it’s done.

If they don’t book · from day 10

A gentle check-in, not daily noise

Three check-ins, a month apart. Then the file closes. A booking stops them sooner.

Why it mattersStay in touch without becoming noise.

Email to them · monthly

Check-in

Three, a month apart.

Shown as a build, not a client’s live system. People and scenes are illustrative stock photography, not real customers.

The point

What it’s built to do

Speed

A new enquiry gets a booking link right away.

Easier yes

One link to pick a time. No back-and-forth over times.

Two reminders

Two reminder emails go out before each session.

Clean stop

When they book, the follow-ups stop. Your team can mark anyone who asks as do-not-disturb.

No nagging

A few spaced emails, then monthly check-ins. Not daily.

Your team in the loop

New enquiries and booked sessions give them a task.

XJ

Want this for your gym, clinic, or centre?

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Shown as a build, not a client’s live system.